Privacy Policy - Buckinghamshire Adult Learning

Privacy Policy

Privacy policy

Our commitment to your data protection

Our policy is to respect and protect the privacy of anyone who visits this website.

How we will use your data

We have written a policy around the ways we will use the information we collect about you. Find more out about this policy.

The Education and Skills Funding Agency (ESFA) is an executive agency of the Department for Education (DfE).

This privacy notice explains how we use (process) any personal data you give to us, or any that we may collect about you.

This notice is layered. So, if you wish, you can easily select the reason we process your personal information and see what we do with it.

For the purposes of relevant data protection legislation, the DfE is the data controller for personal data processed by the ESFA.

The ESFA is responsible for funding education and skills in England for children, young people and adults. It is also responsible for delivery of key services in the education and skills sector in England including the apprenticeship service, the provision of information, advice and guidance through the National Careers Service, and the Learning Records Service. We may use your personal data in our delivery of this work.

Personal data about learners and apprentices

The ESFA collects personal data from you and from organisations funded by ESFA to provide learning. We collect information about you and what you are studying.

We collect and process the following information:

  • Enrolment and achievements – this is collected from learning providers following their funding terms and conditions. Learning providers include further education colleges and private training companies where you undertake learning.
  • Individualised Learner Record (ILR) – information about you and what you are studying is collected by the ILR. See the ILR privacy notice for more details.
  • Learning Records Service (LRS) – information about you is used by ESFA to issue you with a Unique Learner Number (ULN), and to create and keep your Personal Learning Record. See the LRS privacy notice for more details.
  • National Careers Service – ESFA encourages participation in further education and learning by providing careers information and advice services. See the National Careers Service privacy notice for more details.
  • Bursary for Vulnerable Group Scheme – uses the information you give to your educational institution (e.g. your college) to decide if you are eligible for a bursary under the scheme eligibility criteria.
  • If you start an apprenticeship – your information is supplied to us by your employer to enable DfE to carry out its functions. We collect information about you and what you are studying. See the Manage Apprenticeship service privacy notice and Apprenticeship website privacy notice for more details.

We may share your personal data with other organisations where:

i) learning is funded by another public authority. This information is shared to help those organisations do their work. These include Department for Work and Pensions managing the European Social Fund, and combined authorities in city regions and the Greater London Authority managing devolved adult education budget funding.

ii) a further education college or other training provider can no longer deliver your training funded by ESFA. This may be where a training provider has stopped trading. To help you continue learning, ESFA will arrange to securely transfer your information from your last training provider to your next training provider or to ESFA if your learning does not continue straight away. To do this:

  • the ESFA and training providers share data to make sure information held about you and your funded learning is accurate.
  • ESFA and your training provider may need to share your information with another training provider (e.g. to confirm a claim for funding from ESFA) and with an Awarding Organisation (e.g. to confirm what stage your learning has reached).

Your personal information is used by the DfE to exercise its functions and to meet its statutory responsibilities, including under the Apprenticeships, Skills, Children and Learning Act 2009 and to create and maintain a unique learner number (ULN) and a personal learning record (PLR). Your information will be securely destroyed after it is no longer required for these purposes.

Your information may also be shared with other third parties for the above purposes, but only where the law allows it and the sharing is in compliance with data protection legislation.

Further information about use of and access to your personal data, details of organisations with whom we regularly share data, information about how long we retain your data, and how to change your consent to being contacted, please visit: ESFA Privacy Notice

At no time will your personal information be passed to other organisations for marketing or sales purposes.

Personal information collected via online forms

Personal information will only be used for the purpose indicated and will be held securely.  It will not be used for any other purpose without your permission and will not be kept for longer than necessary. If you are concerned about providing your personal information online please contact us and we will arrange alternative means for you to provide this information. If you would like to request to have your data removed from our database, please email or call 01296 382403.

IP addresses

We collect IP addresses only for the purposes of system administration and to audit the use of our site. We do not link IP addresses to anything personally identifiable, which means that while your user session will be logged you will remain anonymous to us. This information tells us which areas of the website are used most and helps us improve the service we offer you.


Cookies are used on this website. Cookies are small pieces of information stored by your browser on your computer’s hard drive. They are used give us information about what customers look at when visiting this website. They do not identify you but provide us with really useful information that helps us improve the website.  By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set or to reject all cookies.


This website has security measures in place to protect the loss, misuse and alteration of the information under our control.


We are serious about guarding the security any transactions you make. Our online credit and debit card processing is undertaken by who is compliant with the payment industry’s highest standards for data protection and transaction security.

External links

This website contains links to other sites. We are not responsible for the privacy practices or the content of these sites nor do we endorse any externally linked sites.


While every care has been taken to ensure the accuracy of information on this site Buckinghamshire Council  accepts no responsibility for any errors, omissions, or misleading statements on these pages. In line with this, Buckinghamshire Council is not liable for any action you may take as a result of relying on such information or advice or for any loss or damage suffered by you as a result of taking this action. If you believe there is information on the website relating to yourself that is inaccurate, please contact the Council and we will then investigate further and where possible correct this information.